Thursday, April 7, 2011

Has the virus threat died off yet?

I would love to tell you it's now safe to install your anti-virus software and leave it to tick away on auto update to keep your computers safe.

Unfortunately, it's just not true. As per usual, we need to do all the technical stuff in the background; but, we also need to train our staff so they know what to avoid.

Prompted by this week's question and my own team of techs, I've been urged to spread the message about fake anti-virus programs that pose a real threat.

Trojan viruses are getting into our PCs and running a message that says something along the lines of, '235 files scanned. Viruses found, please purchase the full version to remove all infections.'

These messages vary, as there are many different styles of attack. Here are a few we've seen:

virus_dm blog

So, if you're prompted to download any anti-virus software, think twice, ask your IT people if you should, and don't put your credit card details into any website unless you know it's a reputable brand and you went to the site directly (not off a link you were sent).

Of course, every business should have a strategy for managing anti-virus software that includes keeping a sound product installed, licensed and regularly updated.

Typical costs are only a few dollars a month, while the cost of virus removal can be many hundreds or even thousands of dollars. It's also important to train your staff on the type of threats to avoid, and have company policies on your intranet or in a manual that ensure staff understand their responsibility when it comes to following links on a screen.

Good IT managers or advisors will have standard policy documents to offer you, as it's the role of the IT department to provide such advice and knowledge.

Don't get complacent on virus protection as the risk is high, the probability of high-cost impact is high, and it is better to prevent than to repair or rebuild. Stay clean, stay safe, and protect your data.

David Markus is the founder of Combo - the IT services company that ensures IT is never an impediment to growth.

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